Frequently Asked Questions

The health and safety of both our guests and our guides is always our highest priority during Daily Sydney Tours experiences. We have a COVID Safe Plan in place with NSW Health and are a certified COVID Safe operator. We have approved procedures in place around the regular cleaning of our vehicles using disinfectants. Hygiene of our guides and hygiene requirements of our guests mandate the regular use of soap and alcohol-based sanitisers. We comply with social distancing (1.5m) regulations both inside our vehicles and at attractions. Our driver/guides are healthy and will not operate tours if they are unwell or displaying any symptoms of COVID-19. Likewise, all our guests are required to sign a COVID-19 health questionnaire declaration at the commencement of each tour. If you have any other questions about our specific measures and commitment to keeping you safe, please do contact us so we can assist.

A Volkswagen Caravelle 2019 model. It’s a modern and comfortable people-mover with dual air-conditioning and plenty of leg space for up to 6 people. It accommodates up to 8 passengers, but we can arrange an appropriate rental vehicle for larger groups.

As it is your private tour, the start-time is up to you. We do recommend an early start for a full-day tour of 7+ hours. Your tour includes pick-up and drop-off to your Sydney hotel, alternative central Sydney location, cruise ship or airport.

Lunch and attraction entrance fees are not included in your tour price. We do not add them to give you more flexibility on your tour – so you can choose when and what type of cafe or restaurant you’d like to dine in.
 
Indicative admission fees based on standard adult rates (concessions apply for children/students/elderly and families):
 
Featherdale Wild Life Park: $32 (adult) $17 (child 3-15 years) Scenic World: $37-43 (adult) $20 – 23 (child) (2018 prices are indicative only and subject to change at any time)
 
Your guide will be happy to recommend a good cafe or restaurant for your lunch, depending on your location when you feel hungry or need a break.

We do not combine you or your group with another group you don’t know. Our tours are all fully catered towards individual private groups.

Absolutely, our tours are very flexible. We will design your tour around your specific interests and preferred pace.

Yes, we offer a 10% discount for second and subsequent tours.

Unfortunately, our tours are offered only in English at this time.

Gratuities are completely at your discretion. However, if you are happy with the service provided by your guide, a gratuity is always very much appreciated (usually 10% to 15% of the cost of the touring rate).

Depending on your arrival time, it may make sense for your driver-guide to collect you at the airport. You can then begin your Sydney tour, before dropping you to your hotel. If you are arriving early and think you may like to do this, request a quote for a combined transfer and tour, here.
 
Unfortunately, we do not provide stand-alone airport transfers to and from your Sydney hotel without a tour.

Yes, of course! We do run private tours for solo travelers, this is no problem.

It’s best to book as soon as you have confirmed your travel dates, as our tours do get booked well in advance. Please still get in touch for your last minute requests, too, as our schedules can sometimes change. We will always do our best to accommodate you.

Yes, you can pay by PayPal using your credit card before the tour date. (5% credit card surcharge fees apply)

Yes, we provide child and infant car seats free of charge during our tours. Please advise us at time of booking so we can install it in the vehicle prior to the tour. 

Under Australian traffic law, young children up to age 7 must be restrained in an approved child or booster seat.